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Customer Service

Here at NuWave, we believe travel is worth it. Travel broadens the mind and gives each of us a different perspective on life. Get out and experience the world! Travel enriches your life when you visit a unique destination and culture. You'll become more open to various ways of life!

Our goal is to help people from all walks of life experience what our beautiful world has to offer. There are dreams waiting to be born and we're here to turn them into reality. From bucket list travel to volunteerism in countries in need, we're here to make it happen. We are committed to offering travel services of the highest quality. Our experience and commitment to customer satisfaction have earned us a solid reputation in the travel industry.

We aim to provide customized, luxurious travel packages that never disappoint. Our agents will help you plan an unforgettable, one-of-a-kind vacation.

We offer the following services to create the vacation package you desire:

  • All-Inclusive Vacations

  • Destination Weddings

  • Honeymoons

  • Vow Renewals

  • Cruise Vacations (Individual & Group)

  • River Cruises

  • Fundraiser Cruises

  • Luxury Vacations

  • Group Travel

  • Family Travel

  • Family Reunions

  • Disney Vacations

  • Adventure Travel

  • Business Travel/Meeting Planning

  • Tours

To find out how we can be of service to you, please contact us and one of our agents will gladly assist you.


Meet the Team!

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Crystal Chaplin

Travel Advisor

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Jasmin Reeves

Travel Advisor

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Phylia Pender

Travel Advisor

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Dr. Tonya Blackmon

Travel Advisor


Dr. Lovella Mogere

Travel Advisor

Travel Advisor Reviews

Crystal Chaplin

NuWave Travel has been a wonderful place to work.  Jeniece has been a great boss, always giving guidance when I need it.  There's no better agency to work for than NuWave!!

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Jasmin Reeves

Joining NuWave Travel a black woman-owned travel business was inspiring to me. After searching and finding several other “travel agency” opportunities to become a business owner I decided to join one that was not built to train and prepare agents for work within the travel industry. I felt alone and encouraged to focus on other tactics to make money. After many months, I found NuWave Travel and instantly saw the benefits and opportunities to be a successful travel agent even throughout the pandemic. The monthly rates are low and the onboarding and training process was detailed. I have access to major travel databases and communities to educate myself and clients while planning the best dream vacation for my clients. If you are looking for a welcoming and family-like travel agency NuWave is your best option.

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Robin Curlee

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NuWave Travel was wonderful to work for. I learned so much about travel services during my time there. There were a lot of tools, training videos & sites to help you figure things out, and Jeniece was always friendly & available whenever I had a question. I felt very comfortable and welcomed here.

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